Shipping & Returns FAQ

Answers to common questions about orders from parkavesalons.com. For anything not covered here, call 631-434-5540 or email info@parkavesalons.com. Our full policies are at Shipping Policy and Refund Policy.

Frequently Asked Questions

Where do orders ship from?

Orders ship from our salon in Deer Park, NY.

How long does it take to process my order?

Orders are typically processed within 1–2 business days. Transit time depends on the shipping method chosen at checkout.

Can I pick up my order instead?

Yes. Free in-salon pickup is available at 1940A Deer Park Ave, Deer Park, NY 11729. Choose pickup at checkout.

What if my order arrives damaged?

Contact us within 4 days of delivery at 631-434-5540 or info@parkavesalons.com. Please include your order number and photos of the damaged item and packaging.

How do returns work?

Return eligibility and steps are described in our Refund Policy. Call 631-434-5540 before sending anything back so we can help.

Who do I contact about an order?

Call 631-434-5540 or email info@parkavesalons.com. For salon appointments, call 631-243-5927.